Details
Speedtest Pulse™ by Ookla Ekahau
A powerful, pocket-sized network diagnostic solution providing one-tap, smartphone-based validation and actionable troubleshooting insights.
Solve connectivity’s biggest problems
68%
of households reported Wi-Fi problems in the past 12 months.
39%
had a technician dispatched for Wi-Fi-related issues. About 20% of those failed to resolve the issue.
51%
of consumers say they would switch providers if issues aren’t resolved quickly.
77%
of consumers expect providers to prove their coverage works in every room after installation.
One device.
Two key modes.
Active Pulse
On-the-spot network diagnostics and troubleshooting device.
Continuous Pulse
Autonomous performance testing and intermittent issue diagnosis.
Active Pulse
Speedtest Pulse makes every technician your first line of defense against churn: Validate new installs or pinpoint the source of a customer’s complaints.
Guided, smartphone-based validation and troubleshooting
Step 1Verify inbound wired connected performance
Speedtest Pulse will verify wired connectivity, isolating any issues with the service delivery before testing the Wi-Fi.*
Step 2
Verify wireless throughput
Pulse measures wireless performance using the same key metrics and leveraging the trusted Speedtest® server network.
Step 3
Verify RF performance
Pulse scans the RF environment to identify common Wi-Fi problems and then provides simple, actionable recommendations.
Step 4
Identify client connectivity issues
The Client Analysis feature will allow anyone to quickly solve client-specific problems without needing a complex packet capture.* ( * In development )
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Actionable, intelligent recommendations
Speedtest Pulse translates complex network data into simple, guided recommendations for any technician.
Without Pulse:
Data-Rich, Insight-Poor
Historically, diagnostic tools either provide a flood of raw data with no recommendations, or they generate simple advice based on a single KPI in isolation, which can lead technicians to solve the wrong problem.
With Pulse:
Simple, Actionable Path
Speedtest Pulse analyzes KPIs holistically, intelligently prioritizing the troubleshooting actions to ensure technicians receive simple, clear actions that solves the most important problems impacting network performance.
Definitive installation performance reports
Get data-driven confidence that your networks are deployed consistently and accurately
Immediately satisfy the 77% of consumers who expect room-by-room coverage confirmation
Use the documented benchmark to accelerate troubleshooting and quickly resolve performance issues
Continuous Pulse
Speedtest Pulse autonomously tests performance from the end user’s perspective for definitive proof of SLA compliance. It can also be left behind by technicians to diagnose intermittent issues, eliminating the need for multiple troubleshooting visits.
The end of
No Fault Found
A smarter solution for your toughest and most expensive troubleshooting tickets.
Intermittent issues that can’t be reproduced during a site visit create a vicious cycle of repeat truck rolls, unresolved tickets, and high customer churn.
Speedtest Pulse’s Continuous Mode solves this problem directly. As an affordable “leave-behind” testing tool, it captures regular performance data and the definitive evidence needed to finally solve intermittent issues.
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Confidently guarantee client-side performance agreements
Measure What Matters: The End-User Experience
Unlike internal monitoring tools, Pulse can supply monitoring systems with insights from the customer’s perspective to provide the definitive, real-world data needed to measure delivered service quality.
Enable Premium, Performance-Backed Services
Leverage continuous client-side monitoring to prove performance, enabling the creation of new, high-margin B2B offerings built on guaranteed service levels.
End Costly SLA Disputes
Pulse provides a single source of truth, using unbiased, client-side data to proactively alert teams to potential SLA non-compliance and resolve customer disputes with definitive evidence.
Backed by Speedtest®, the leader in network intelligence
Measure networks with the same methodology your customers trust.
Ensure consistent performance with our 15,000+ global server network.
Intelligent server selection delivers a true measure of user experience.
Hardware and Solution Specs
Wifi : Wi-Fi 7 Triband Radio
Testing : Wi-Fi, Ethernet (1 Gbps)*
Connectivity : USB-C, Bluetooth*, Ethernet*, Wi-Fi*
Charging : USB-C or Power over Ethernet
Display : AMOLED 2.1” w/ touch, hardened glass
Size : 103 x 66 x 25 mm
The Speedtest Pulse solution includes a one-time hardware purchase and a recurring monthly software fee.
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